Privacy Policy

Last updated: 1 May 2026

Enrola Pty Ltd (ABN to be registered) ("Enrola", "we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

Enrola
1 Martin Place, Level 20
Sydney, NSW 2000, AU
Email: [email protected]
Phone: +61 2 5550 5937

What information we collect

We collect personal information that you provide directly, including:

• Name, job title, and company name
• Work email address and phone number
• Business address and location data
• Information you submit through contact or demo request forms
• Communications you send to us

We also collect information automatically when you use our website and platform, including:

• IP address and device type
• Browser type and version
• Pages visited, time spent, and navigation path
• Referral source (how you found us)
• Cookie data (see our Cookie Policy)

How we use your information

We use personal information to:

• Respond to your enquiries and demo requests
• Provide and improve our AI sales agent platform
• Send service updates and relevant communications you have requested
• Analyse how our website and platform are used
• Meet our legal and compliance obligations

We do not sell personal information to third parties. We do not use personal information for purposes unrelated to providing our service or communicating with you.

Disclosure of personal information

We may share personal information with:

• Service providers who help us operate our platform (hosting, analytics, communication tools) under appropriate data processing agreements
• Professional advisers including lawyers and accountants, where required
• Regulatory bodies or law enforcement, where required by law

We require all service providers who handle personal information on our behalf to maintain appropriate data security measures.

Overseas disclosure

Some of our service providers are based outside Australia. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure that those recipients handle it in a way that complies with the APPs or equivalent standards.

Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our platform uses encryption in transit and at rest. Access to personal data is restricted to staff and contractors who need it to perform their role.

Access and correction

You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate, out-of-date, or incomplete information. To make a request, contact us at [email protected]. We will respond within 30 days.

Complaints

If you believe we have handled your personal information in a way that is inconsistent with the APPs, you can make a complaint by contacting us at [email protected]. We will acknowledge your complaint within 5 business days and respond substantively within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available at this URL. We will notify customers of material changes by email where we hold your contact details.

Contact

For privacy enquiries:
Enrola
1 Martin Place, Level 20, Sydney, NSW 2000, AU
[email protected]