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Terms of Service

Last updated: 1 May 2026

These Terms of Service ("Terms") govern your access to and use of the Enrola platform and website operated by Enrola Pty Ltd ("Enrola", "we", "us", "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Service description

Enrola provides an AI-powered sales automation platform that allows businesses to deploy conversational AI agents for lead qualification, engagement, and meeting booking. The platform integrates with CRM systems, calendar tools, and communication channels as specified in your service agreement.

2. Eligibility

To use the Enrola platform, you must be at least 18 years old and have the authority to enter into a binding agreement on behalf of the organisation you represent. By using our services, you represent and warrant that you meet these requirements.

3. Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at [email protected] if you suspect any unauthorised access to your account. You are responsible for all activity that occurs under your account.

4. Acceptable use

You agree not to use the Enrola platform to:

  • Send unsolicited commercial communications in violation of applicable law, including the Spam Act 2003 (Cth)
  • Collect or process personal data without a lawful basis under the Privacy Act 1988 (Cth)
  • Misrepresent your identity or the identity of your business to leads
  • Engage in any activity that violates applicable laws or regulations
  • Attempt to reverse-engineer, decompile, or extract source code from our platform

5. Data and privacy

Your use of the Enrola platform involves the processing of lead data and customer information. You remain the data controller for lead information you collect through our platform. Enrola processes this data as a data processor on your behalf. Our Privacy Policy and any applicable Data Processing Agreement form part of these Terms.

6. Intellectual property

Enrola owns all intellectual property rights in the platform, including software, algorithms, user interface design, and documentation. Nothing in these Terms transfers any intellectual property rights to you. You retain ownership of data you input into the platform.

7. Limitation of liability

To the extent permitted by Australian consumer law, Enrola's total liability to you in connection with these Terms or the platform is limited to the fees paid by you to Enrola in the three months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

Nothing in these Terms limits or excludes any non-excludable consumer guarantees under the Competition and Consumer Act 2010 (Cth).

8. Service availability

We aim to provide a reliable and available service, but we do not guarantee uninterrupted access. Planned maintenance will be communicated in advance where practical. We are not liable for interruptions caused by circumstances outside our reasonable control.

9. Termination

Either party may terminate the service relationship by providing written notice as specified in your service agreement. Upon termination, your access to the platform will cease. We will provide you with a reasonable opportunity to export your data before deletion, as outlined in your service agreement.

10. Governing law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the non-exclusive jurisdiction of the courts of New South Wales.

11. Changes to these Terms

We may update these Terms periodically. Material changes will be communicated to active customers by email at least 30 days before they take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Terms.

Contact

For questions about these Terms:
Enrola
1 Martin Place, Level 20, Sydney, NSW 2000, AU
[email protected]
+61 2 5550 5937

Enrola

AI sales agents that qualify leads and book meetings around the clock.

© 2026 Enrola. All rights reserved.

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1 Martin Place, Level 20
Sydney, NSW 2000, AU
+61 2 5550 5937
[email protected]
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